Refund Policy
Effective Date: [5 March 2026]
At KutumbhKam.com, we strive to ensure you are satisfied with your purchase. This Refund Policy explains our procedures for returns, refunds, and cancellations.
1. Order Cancellations
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You may cancel your order within 24 hours of placing it.
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To cancel, contact us at support@kutumbhkam.com with your order details.
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Orders that have already been shipped cannot be canceled, but you may initiate a return after delivery.
2. Returns
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Returns are accepted for products that are defective, damaged, or incorrect.
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Products must be returned in their original packaging with all tags and accessories intact.
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Please contact us at support@kutumbhkam.com within 7 days of delivery to initiate a return.
3. Refunds
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Refunds are processed after we receive and inspect the returned product.
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Approved refunds will be credited to your original payment method within 7–10 business days.
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Shipping charges are non-refundable, except when the return is due to our error (damaged/incorrect product).
4. Exchanges
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Exchanges are available for products that are defective or damaged.
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Contact us at support@kutumbhkam.com with your order details to arrange an exchange.
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The replacement product will be shipped after the original item is received and inspected.
5. Non-Returnable Items
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Items that are personalized, customized, or made-to-order are non-returnable unless defective.
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Sale or clearance items may also be excluded from refunds or exchanges.
6. How to Contact Us
For returns, refunds, or exchanges, contact:
Email: support@kutumbhkam.com